Making changes to your Supra account

Authorised Contacts

Due to privacy and security reasons, only the person(s) listed on an account can make enquiries and changes. For business accounts, any authorised person(s) from the business can make enquiries however changes may only be requested from the authorised person(s) on the account or the directors of the company.

If you would like to give permission for another person (such as a family or staff member, or a third-party) to contact Supra on your behalf, you will need to contact us with the person(s) name to be added as an Authorised Contact for your account.

If you wish to change the ownership of your account into another name, please see below.

Change of Ownership

If you would like to transfer ownership of your Supra account to another party, both the current account holder and the new account holder will need to contact us. Once we have verified the new account holder, both parties will receive notification from us confirming the change.

When transferring ownership of a Supra account all services accoiated with that account are transferred and any contract periods are the responsibility of the new account holder (if applicable).